Blog
Best Knowledge Base Software for Converting Tickets to Articles (2026 Guide)
Discover the best knowledge base software for converting tickets to articles. We discuss everything you need to know including their features and strengths.
What is a Knowledge Management Software? A Complete Guide
Discover what knowledge management software is and how it can enhance your organization’s efficiency. Read our guide for clear insights and practical tips.
The Best Knowledge Management Software for Enhanced Team Collaboration
Discover top knowledge management software that boosts team collaboration and efficiency. Find the right tools to streamline your workflow. Read more!
The Complete Knowledge Base Guide: How to Build, Manage, and Optimize It
Discover the complete knowledge base guide. Learn how to build, manage and optimize your knowledge base. Read more to get started!
What Companies Offer the Best Knowledge Base Software That Can Convert Tickets to Articles?
Discover the companies offering the best knowledge base software that can convert tickets to articles in 2025. Read now!
The Complete Knowledge Base Guide: Build, Manage, and Optimize Your Organization’s Information Hub
Discover the benefits of a knowledge base, practical tips for implementation, and real-world examples to enhance your business. Read more to get started!
How to Create Help Documentation Faster: A Complete Guide for Product Managers
Discover how to create help documentation faster. This guide covers roadmap alignment, time-saving tools, and workflows to build a better help center.
6 Knowledge Management Best Practices Every Product Manager Needs to Know
Elevate your product management skills by mastering these 6 knowledge management best practices, designed to streamline processes and improve team efficiency.
How to Create Effective Customer Onboarding Documentation: A Step-by-Step Guide
Boost adoption and reduce churn with powerful customer onboarding documentation. Our guide provides a step-by-step plan to build a help center that empowers users.
Knowledge Management Best Practices Every CX Leader Should Know
Tired of repeat tickets and outdated docs? This guide covers the knowledge management best practices every CX lead needs to know to fix your knowledge flow.
Your Support Team Is Not a Content Team
Support teams aren’t hired to write. They’re hired to help customers. Solve problems. Keep users happy. But in most companies, they’re also expec...
The Loom + Scribe + GitBook Documentation Creation Stack is Dead
Most teams rely on a patchwork of tools to create help docs. It works—but it's slow, expensive, and hard to maintain. This post breaks down the hidden costs of that workflow and shows a faster, all-in-one way to create polished, branded documentation in minutes.
Why Your Knowledge Base Isn’t Working (and How to Fix It)
Most knowledge bases are broken. They’re outdated, hard to maintain, and rarely used by customers or support teams. This post breaks down why traditional tools fall short—and how InstantDocs helps you fix your KB fast with AI-powered, branded, self-service content that actually gets used.
Instantly build support docs that delight.
Request early VIP access